Visibility Careers

Visibility offers unique incentive based compensation packages including unlimited bonus potential, a comprehensive benefits package, career development/training assistance and an innovative, entrepreneurial atmosphere. We recognize that our employees are the key to our success and as such, Visibility offers great benefits, including but not limited to:

ERP Implementation Consultant (3+ years of experience)

Above all else we are looking for intelligence, ambition, charisma and a “get the job done” attitude. Ideal candidates will be upbeat, motivated individuals with the ability to provide both pre-sale demonstrations as well as post-sale consulting. Successful candidates will believe in our vision “delight every customer”, be self-starters with strong presentation skills, ERP business acumen and proven, recent experience in successful ERP implementations.

Responsibilities Include:

• Serves as Consultant for Visibility ERP implementations, leading project teams in defining, planning, and implementing the Visibility ERP solution.
• Perform needs gathering/requirement analysis/discovery with new Visibility customers to identify their challenges and desired to-be processes post-implementation. 
• Work closely with the sales team to ensure transition from pre-sales to post-sales implementation addresses client's key concerns and areas where improvement is needed in their business.
• Becomes an expert on Visibility ERP functionality that provides friendly phone, on-line, and on-site implementation training and process improvement consulting services for our clients using Visibility ERP software.
• Works with customers to achieve the best solutions for customer to maximize product use, benefits, and functionality.
• Communicate and collaborate with Visibility functional and technical team members regarding customer requests and product enhancements.
• Provide functional support to Visibility customers while ensuring customer satisfaction with minimal supervision.
• Build strong relationships with customers by providing superior, responsive, post-sale implementation management, consulting and training services.
• Job duties are varied and complex, needing independent judgment. May have project lead role.

Additional job requirements include:

• Excellent communication skills (verbal, written, presentation and interpersonal).
• Minimum of 3 years of prior Manufacturing ERP application experience (i.e. Global Shop, Accumatica, Epicor, Dynamics, Infor, Sage or similar ERP software) and thorough understanding of accounting principles and manufacturing best practices.
• Quickly and independently learn our software products.
• Understand client requirements and articulate/demonstrate how Visibility products meet their needs.
• Understanding of operational processes and requirements in the ERP world, including manufacturing with a functional competency in accounting, quote to cash, procure to play, operations, e-commerce or CRM functions highly desired.
• Experience in providing support related to product demonstrations and assisting in needs analysis and solution recommendations.
• Experience with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience desired.
• Experience in utilizing defined and structured implementation processes and project management methodologies desired.
• Manage multiple priorities and/or projects simultaneously and adhere to strict deadlines.
• Be confident and professional with the ability to work with all levels within an organization.
• Experience in project management consulting methodology, project design, scope management and reporting.
• Team player able and willing to collaboratively work in the office full-time.
• Ability to work in the US without sponsorship.
• Ability to travel as needed. 
• BA/BS degree or equivalent preferred.
• Visibility offers unique incentive based compensation packages including unlimited bonus potential, a comprehensive benefits package, career development/training assistance and an innovative, entrepreneurial atmosphere.

Competencies:

• Communication Skills: Communicates well one-on-one, in small groups and public speaking. Keeps people informed. Writes clear, precise, well-organized documents using appropriate vocabulary, grammar and word usage.
• Analysis: Identifies significant problems and opportunities. Analyzes problems and people in depth. Determines root causes and offers appropriate solutions.
• Customer Focused: Monitors client satisfaction, establishes partner relationship with clients. Visible and accessible to clients.
• Pragmatism: Generates sensible, realistic, and practical solutions to projects. 

.NET Application Software Engineer