Service
The ability to track incidents and service equipment after installation is an integral part of capital equipment, To-Order, and complex product manufacturers. The Service module assists with the tracking and resolution of customer service calls through its integration with the controls, labor and order entry features, resulting in a lower number of customer service calls while reducing service costs.
The Visibility ERP Service module provides call center logging, tracking of site and module equipment, along with "as-manufactured" properties. RMA and Service orders provide for administration of billable and warranty returns and repairs.
