Manufactures of complex products have generally been required to operate in a global market. Irrespective of customers' geographic spread, excellent customer service must be provided in order to build a lasting relationship. Agents and distributors need to work seamlessly with the organization. Customers in different time zones need fast access to price and inventory availability. Spares departments need quick turnaround on quotes and orders. Dramatic opportunities for efficiency improvements exist for many manufactures through streamlined supply chain procedures that exist with key customers and supplies. To meet this objective, the Visibility ERP suite provides partner self-service access to key collaboration data.
The Supplier Portal gives companies and vendors the tools to collaboratively manage the procurement process from requisitions, to quotation, and finally through to goods receipt. Internal users are able to create purchase requisitions for Maintenance, Repair and Operations (MRO) items or production parts via a simple web based form. The purchasing team is able to quickly take purchase requisitions and either convert them to purchase orders, or publish them online to selected vendors as a Request for Quote (RFQ). The Supplier Portal lets vendors access selected data in order to provide online quotes, updated price schedules, part lead time information and delivery promises. The Supplier Portal provides buyers with tools to analyze vendor responses for the best balance of price and delivery performance. It supports the use of reverse auctions where the company determines the method of purchase cost management that is appropriate.
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